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如果我有一千萬,我就能買一棟房子。
我有一千萬嗎?沒有。
所以我仍然沒有房子。
如果我有翅膀,我就能飛。
我有翅膀嗎?沒有。
所以我也沒辦法飛。
如果把整個太平洋的水倒出,也澆不熄我對妳愛情的火燄。
整個太平洋的水全部倒得出嗎?不行。
所以我並不愛妳。 (Written by jht)
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書的香氣是耐人尋味,你、我相遇在二手書 店....& |
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當按下購買後,系統會將您的手機號碼以簡訊方式告知賣方,賣方將主動與您聯繫。
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書本編號 |
:ISBN 9780766823433 |
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書名 |
: | Front Office Operations and Management |
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書本訂價 |
:2014元 |
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書本賣價 |
:1000元 加入追蹤清單
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推薦給朋友 |
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推薦此書本 |
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書本描述 |
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If you need to know about the nature and operation of hotels as they exist today, this new book is for you. You will learn about the inner workings of a hotel, preparing readers for what to expect in the current and future hotel market. The primary focus is the front office, housekeeping, reservations and night audit departments. Other departments are discussed to provide and understanding of how these departments relate to the front office and how they operate to enhance the guest experience. An introduction of basic analyses, techniques and trends both in policy and technology are reviewed as they relate to management and the guest. The book gives newer managers, meeting planners, and others a ”real world” understanding of the hotel industry balancing its past, present and future. New technologies such as the Property Management System have dramatically changed hotel operations; therefore, extensive time has been devoted to covering this technology. Additional chapters feature analysis of the physical makeup of hotels, yield management, and operational techniques. Performance measurements and analysis of what makes a truly successful hotel are discussed in detail. Finally, because hotel management is and will always be about people, chapters are devoted to both the hotel guest and hotel employee. The arrival chronology is discussed from arrival to departure.
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問與答 |
:全新功能→我要發問!(0) |
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賣家名稱 |
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分類 |
:原(外)文書-F |
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到期日 |
:無期限 |
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取件方式 |
:
自取、郵寄
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使用程度 |
:
全新 |
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運費 |
:0 |
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數量 |
:1 |
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所在地點 |
:高雄市-橋頭區 |
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點閱人次 |
:1231 [0人加入追蹤] |
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